Depot Guide

Delivery Zone Pricing for kakobuy: Why Shipping Cost Changes by Postcode

Two addresses in the same city can have different shipping costs. Here is a plain guide to how carriers set delivery zones and what to do about it.

Depot Guide

Delivery Notification Setup for kakobuy Packages: SMS, Email, App Push Explained

How you get notified about a kakobuy delivery determines whether you catch it or miss it. Here is a plain guide to the notification channels and the right mix for most shoppers.

Depot Guide

Insurance Claim Timeline for kakobuy Lost or Damaged Packages: A Step-by-Step Process

Filing an insurance claim is a process, not an event. Here is the week-by-week timeline for lost or damaged kakobuy packages and what to do at each stage.